Optimise performance and efficiency through a digital booking solution and transform how your customers book your resources.
Why Use Sphere Bookings?
Sphere Bookings provides your customers with direct access to your facilities and services. Maximising the use and financial return from your resources, while delivering increased efficiency and automation around the booking process.
Our real-time availability calendar is used by both customers and staff. This live view means that booking confirmation is instant and no one is faced with double bookings.
Get money in the bank faster by providing integrated online payment. A range of other payment methods can be provided to make it easy for customers to pay.
Sphere Bookings configurable workflow manages communication throughout the process. This includes relevant emails with attached quote, invoice and receipt documents and reminders as the payment date approaches.
Sphere Bookings powerful fees engine manages an extensive range of fee calculations. Bookable resources can have a range of different fees that are charged based on a number of different factors such as; time, day, customer type, related services, etc. Each fee is itemised as a separate line item on the quote and invoice to clearly show all charges involved in a booking.
Benefits for Your Customers
Choose - Use the powerful search tools to find a range of products or services by name, use, area, dates and more. View the returned items by availability, location or in a gallery and review the details and choose which item to book.
Book – Select a single time, or a series of times in a recurring booking, where each time slot can be managed individually. Users are then lead through an intuitive set of smart forms to collect the information relevant for the booking. This can include customer details, nature of use, requests for extra services and equipment, setting up reminders, and defining how they want to pay.
Pay – With a range of payment options offered, users can choose a convenient way to pay. If they do not pay online as part of the process, the booking is marked as tentative and the user given a defined period to make their payment and confirm their booking. Quotes, invoices and receipts are sent to users by email to ensure they have a full record of what is paid and what is owing.
Sphere Bookings is the solution for you
The flexibility of Sphere Bookings mean the booking process can be tailored to how your business works. With over 500 configurable properties it is one of the most flexible bookings solutions on the market. Some of the more advanced features include:
- Bookable facilities and services
- Fees calculated based on multiple factors
- Availability dependencies
- Recurring bookings
- Value add services and extra equipment
- Tailored information collected from customer
- Communications flow to customers and staff
- Multiple payment options and documents
- Setting a “Buffer time” between 2 bookings